Question 1

How do I list my property?

Accepted Answer

Sign up for an account, pick the plan that matches your property type (Residential or Commercial) and whether you're selling or renting, then fill out the listing form with your details, photos, and pricing. Your listing goes live after payment.

Question 2

How much does it cost to list?

Accepted Answer

Residential listings are $9/month. Commercial listings are $29/month. Same pricing whether you're selling or renting — no commissions, no hidden fees. Promo codes for free listings are available during launch.

Question 3

How many photos can I upload?

Accepted Answer

You can upload up to 20 photos per listing. We support JPG, PNG, and WebP formats up to 5MB each. Photos are automatically optimized for fast loading.

Question 4

Can I edit my listing after publishing?

Accepted Answer

Yes, you can edit any detail of your listing at any time from your dashboard. Changes are reflected immediately.

Question 5

What listing statuses are available?

Accepted Answer

You can set your listing to Active, Pending, Back on Market, Closed, Withdrawn, or Expired. Each status has a distinct color badge.

Question 6

Is it free to browse listings?

Accepted Answer

Yes, browsing and searching properties is completely free. No account is required to view listings.

Question 7

How do I save properties?

Accepted Answer

Create a free buyer account and click the heart icon on any listing to save it to your favorites. You can compare up to 3 properties side by side.

Question 8

Can I set up alerts for new listings?

Accepted Answer

Yes, save any search and choose to receive daily, weekly, or instant email alerts when new listings match your criteria.

Question 9

How do I contact a seller?

Accepted Answer

Each listing has a contact form and optional WhatsApp link. Your message goes directly to the property owner or their representative.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor.

Question 11

Can I cancel my subscription?

Accepted Answer

Yes, cancel anytime from your dashboard billing page. Your listing stays active until the end of your current billing period.

Question 12

Do you offer refunds?

Accepted Answer

We do not offer refunds for partial billing periods. If you cancel mid-cycle, you retain access until the period ends.

Question 13

How do promo codes work?

Accepted Answer

Enter a promo code during checkout to receive a discount or free listing period. Promo codes have specific terms and expiration dates.

Question 14

Is UNMLS a licensed brokerage?

Accepted Answer

No. UNMLS is a listing platform, not a brokerage. We do not participate in transactions, provide legal advice, or earn commissions. We connect sellers directly with buyers.

Question 15

What areas do you cover?

Accepted Answer

UNMLS is available nationwide across the United States for both sale and rental listings.

Question 16

How do I report a fraudulent listing?

Accepted Answer

Click the report button on any listing or email us at support@unmls.org. We investigate all reports within 24 hours.

Question 17

Can I use UNMLS on mobile?

Accepted Answer

Yes, our platform is fully responsive and works on all modern smartphones and tablets.

Frequently Asked Questions

For Sellers

For Buyers

Billing & Payments

General